Frequently asked questions

Have more questions? Contact us.

What kind of stay do you offer?

We host you in cozy Swiss Cottage Tents and comfortable camps, designed to give you the perfect mix of wilderness and comfort.

Yes, our packages usually include Breakfast & Dinner (MAPI plan). Lunch and snacks can be arranged separately.

Absolutely! We can provide reliable Chandigarh–Chandigarh transport with trusted mountain drivers.

Network is patchy in high-altitude regions, but that’s part of the charm! We recommend enjoying the digital detox and the natural surroundings.

Warm layers, sturdy shoes, sunscreen, a flashlight, medicines, and a power bank are must-haves. Don’t worry—we’ll share a detailed packing list once you book.

We love pets! In most camps, yes—just let us know in advance so we can make the right arrangements.

Our camps are built for mountain weather. If conditions get extreme, our team will guide you with safe and comfortable alternatives.

  • Booking: An advance payment is required to confirm your booking. The remaining balance is payable on or before arrival.
  • Cancellation:
  • 30+ days before check-in → Full refund (minus 5% processing fee).
  • 15–30 days before check-in → 50% refund.
  • 7–15 days before check-in → 25% refund.
  • Less than 7 days / No-Show → No refund.
  • Date Changes: You can reschedule your trip once, up to 15 days before check-in, subject to availability.
  • Early Check-Out: No refunds for unused nights or services.
  • Unforeseen Circumstances: In case of roadblocks, weather, or government restrictions, we’ll issue a credit note valid for 1 year.